Support

Write to support@doneyetapp.com. We usually reply within two business days.

Which AI should I pick?

Apple cloud model is the most capable and works on iPhones that support Apple Intelligence (iPhone 15 Pro and later). It needs the internet, and Apple sets a daily limit per Apple Account. Apple on-device model works offline but is less capable. Change it any time in Settings → AI Model.

The AI says it's unavailable

Turn on Apple Intelligence in Settings → Apple Intelligence & Siri and wait for the model to finish downloading. If Apple's daily limit for the cloud model is reached, switch to the on-device model or try again tomorrow. You can always add tasks by hand.

Subscriptions

DoneYet Pro removes the daily AI limit of the free version. To restore a purchase on a new device, open Settings → Membership → Restore Purchases. To cancel, use Settings → [your name] → Subscriptions on your device. Refunds are handled by Apple at reportaproblem.apple.com.

iCloud sync

Tasks and Records sync through your own iCloud when "Sync and back up with iCloud" is on and your devices are signed in to the same Apple Account.


帮助

请写信到 support@doneyetapp.com,一般两个工作日内回复。

选哪种 AI?

Apple 云端模型能力最强,支持 Apple 智能的 iPhone(iPhone 15 Pro 及以后)能用,要联网,Apple 对每个账号每天的用量有上限。Apple 本机模型不联网也能用,能力弱一些。随时可以在「设置 → AI 模型」里换。

提示 AI 用不了

在系统「设置 → Apple 智能与 Siri」里打开 Apple 智能,等模型下载完。Apple 云端模型当天的额度用完了,可以换成本机模型或明天再试。手动新建任务一直都能用。

订阅

干了么 Pro 去掉免费版每天的 AI 次数限制。换了新设备,在「设置 → 会员 → 恢复购买」恢复。取消订阅在系统「设置 → 你的名字 → 订阅」。退款由 Apple 处理:reportaproblem.apple.com。

iCloud 同步

打开「用 iCloud 同步和备份」、设备登录同一个 Apple 账号时,任务和「记录」通过你自己的 iCloud 同步。